The return/cancellation policy is as follows. The time periods like ’14 days’ or ‘2hours’ are just placeholders and they can be changed accordingly:
Goodness Return / Cancellation Policy
Goodness wants to cover all aspects of a good experience – this extends to our return/cancellation policies. Customers can return the product, and receive a full refund, if it has been sold post-expiration, or is damaged. To apply for a return/cancellation, customers must send a photo of the damaged product and the order ID.
In case the product was sold past the date of expiration, customers must send a photo of the product, the order ID and a close capture of the date of expiration. Photos, order ID and a refund request must be sent to our registered address within 14 days of the purchase.
For cancellations before product delivery – customers must send in their order cancellation request at info@goodnesspetfood.com with the order ID within 2 hours of placing their order.
*Only purchases made from www.goodnesspetfood.com qualify for the 14-day refund policy and the 2-hour cancellation policy.
Love, Health, Happiness: The Three Ingredients That Make Our Dog Food Extraordinary
At Goodness, we believe that every dog deserves to live a
healthy and happy life. We are a family-owned and operated dog food brand that is passionate about providing the highest quality nutrition for our four-legged friends.
Our Journey:
The story of Goodness began with our beloved dogs, Elsa &
Velvet. They were not just pets but cherished members of our family. When they
started experiencing health issues, we embarked on a quest to find the best
possible nutrition for them. Our research led us to discover the power of
wholesome ingredients and their profound impact on a dog's well-being.
Inspired by their transformation, we decided to share our
knowledge and passion with other dog owners. We founded Goodness with a mission
to create dog food that not only nourishes dogs' bodies but also touches their
hearts. Initially we imported our recipes from 3rd party
manufacturers. Now we are proud to say, we manufacture our recipes in our own
facility. It was a dream which came true.
Our Philosophy:
At Goodness, we firmly believe that dogs should eat as nature
intended. That's why we carefully select and thoughtfully prepare each
ingredient in our recipes. We source only the finest, human-grade ingredients
from trusted suppliers who share our commitment to quality.
Every recipe we create is crafted with a perfect balance of
essential nutrients, ensuring that our meals provide dogs with the complete and
balanced nutrition they need to thrive. We prioritize real meat, wholesome
vegetables, and beneficial supplements to support optimal health, digestion,
and vitality.
Our Commitment:
Quality is at the core of everything we do. We never compromise
on the ingredients we use or the production process. Our state-of-the-art
facility adheres to the strictest quality control measures to ensure that every
batch of Pawsome Delights dog food is safe, nutritious, and of the highest
standard.
Join the Pawsome Delights Family:
We invite you to join the Goodness family and make a positive
difference in your dog's life. Give your furry companion the gift of delicious
meals that are not only healthy but also packed with love and care.
We are dedicated to helping your dog live their best life, tail
wagging and full of joy. Experience the Goodness difference today and see your
furry friend thrive like never before.
Remember, at Goodness, we believe that every dog's journey is a
tale of love, nutrition, and pawsome moments.
Why Goodness?
5 Reasons to Choose Goodness
Fresh Daily Ingredients
No meat meal / meat by-products. No frozen meat, veggies or fruits.
Choice of Different Meat Recipes
Dogs love to taste different meat recipes & this avoids boredom.
High Meat Content & Super Foods
with 80% Fresh Meat, Fish & Organs & 20% Essential Super Foods.
100% Grain Free & Natural
All our recipes are free from grains, fillers or anything that is artificial.
Gently Air-Dried, no nutrition loss
Our recipes are gently air dried achieving high protein & fat levels
Why Invest in Good Nutrition?
Investing in good nutrition for dogs not only positively impacts their physical health but also contributes to their mental well-being and quality of life. It's an investment in their long-term health, happiness, and overall vitality.
Diet Rotation For Dogs
Goodness always took pride in the variety we brought to the table. There are 5 different meat recipes – Chicken, Lamb, Fish, Beef & Pork.
Rotating your dog’s diet ensures they get optimum nutrition from different recipes. This also opens your dog up to try good option of new recipes and avoids boredom during meal times.
Rotating proteins can minimize the risk of food allergies or sensitivities.
Since every dog is different, we recommend transitioning to the new food gradually each time –start with about 20-25% of the new food and slowly increase that amount to a full 100% over a 7 to 10 day period.
Monitor your dog's response and rotate within our brand's product lines as we change only the protein source between different recipes. This is the most
preferred.
The Goodness Difference
The Difference we make in your Pets
Soft Skin, Shiny Coat & Reduces Shedding
Each recipe has lots of meat which has natural occurring Omega 3 and Omega 6. Added coconut oil is an additional benefit.
Healthy Immune System
Added Antioxidant rich Super foods and organ meats that are rich in vitamins & minerals makes a healthy immune system.
Strong Joints , Hip & Good Bone Health
All recipes has natural bones and cartilage which are naturally rich in glucoasamine and chondroitin.
Better Digestion & Less Stool volume
Our dog food does not have any fillers and contains only human grade natural ingredients which are 100% digestible and has better bioavailability.
Higher Energy & Vigor
Higher Protein and Fat than regular dog foods. Since air dried offers better nutrition and high calories in less amount of food.
Check out our products
FAQ
Is it true Air Dried Dog Food is nutritionally better than regular kibbles?
Yes, absolutely. But you have to check the ingredients carefully to see how much meat and other super ingredients are used. Based on that, you can clearly see the high protein & fat levels, reduced ash, optimal fibre and high energy levels in Air Dried Dog Food. It is so rich that you will be feeding less. Because less is more when you give a high rich nutrition to your dogs.
In Goodness dog food, how much meat and other ingredients are used?
We used 80% meat, fish & organs & 20% super foods. We could have used more meat say like more than 90% meat, but the fibre, vitamin & mineral nutrients would have become so low. So in order to have a perfect balance, we made a perfect 80/20 dog food recipe which meets a complete nutrition profile.
My dog is pooping high with the diet containing regular dog food. Will he poop less with your food?
Yes, since Goodness dog food is made with 100% natural human grade ingredients and no fillers. It is highly digestible and as a result of it, the stool volume will be very less when compared with the diet containing regular dog food.
What is Nutrient dense 3:1 ?
Our dog food is made with air drying technology. To make 1 kg of air dried dog food, we have to air dry 3 kg of fresh raw ingredients. So to make 4 kg of air dried dog food , we need 12 kg of fresh raw ingredients.
Your dog food is High in Protein & Fat. Should I feed less?
Yes. when it comes to Goodness Dog Food, less is more. As a nutrient content is very rich you can feed less amount of quantity and each bag will last more.
Is your 4 kg bag equal to 12 kg of dog food?
Yes, our 4 kg bag is almost equivalent to 12 kg of dog food. As the food is reduced in air drying to almost 3 times lesser in weight.
Can I mix your dog food with home cooked rice / potatoes or sweet potatoes?
Yes, you can. Since our dog food is only made with meat, organs, vegetables and fruits. You can either feed them as a complete food or mix it with home cooked rice, potato, sweet potato or even tapioca.
Can I use your dog food like treats or food toppers?
Yes. they can be used as treats and toppers in your favourite food.
What is the shelf life of Goodness dog food?
18 months from the date of manufacture.
Do I get a fresh stock always?
Yes, since we are manufacturing and no 3rd party manufacturing involved. We take care of the product's quality and make regular small batches to keep them as fresh as possible.
I have a fussy dog who is very picky about new foods. Which recipe in Goodness dog food works best for fussy dogs?
Goodness Air Dried dog food is made with 80% fresh meat and no meat meals. Meaning the high fresh meat content will be extremely delicious for dogs and they can easily sense the good smell, taste and will be eager to try it. All our recipes are extremely palatable. Especially the red meat recipes like 80/20 Lamb, 80/20 Beef and 80/20 Pork are next level in delicious dog food recipes.
Which recipe would you recommend for good skin & coat?
All our recipes works wonders. To specific a whole new level, It is definitely the 80/20 Fish recipe. It has high amounts of Omega 3 rich Fresh Fish. This gives a soft skin and shiny coat. Reduces shedding too. Allow at least a couple of weeks of regular feeding without any scraps to see better results.
Does your recipes have prebiotic fiber?
Yes, we add chicory root extract which is a healthy prebiotic fiber which helps in healthy digestion and good gut health.
Any added Joint support?
We added natural bones and cartilage from meat. These are high in Glucosamine and Chondroitin which helps in Joint health.